Cash Factory FAQ's

• What is a payday loan?

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• Is my transaction confidential?

• What is a Credit Services Organization (CSO) and Credit Access Business (CAB)?

• How to get a loan with no credit?

• What are your business hours?

• Where are you located?

• What is an Automated Clearing House (“ACH”) payment?

• How do I change my bank information?

• How do I change my password?

• When I request to extend my Short-Term Loan, do I need to sign the Short-Term Loan agreement again?

• Can I pay my Short-Term or Installment Loan off early?

• What if I change my mind after taking out a loan?

• How quick can I get another loan?

• How long is my loan term?

• How will I know if I’m pre-approved?

• Can I extend or refinance my Loan?

• How do I apply?

• What is an Installment Loan?

• What do I need to apply for a Payday or Installment loan?

• Does Cash Factory USA abide by industry Best Practices?

• How do I log in to my account if I’m a current customer?

• What if I am late or don’t pay my Loan?

• How much does it cost?

• When will I receive the funds from my loan?

• When will the payments be due?

• Do you check my credit?

• How much can I borrow?

• What is a Short-Term Loan?

• Cash Factory Glossary