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Resources » Cash Factory FAQ's

Cash Factory FAQ's

  • What is a payday loan?

  • Forgot Password

  • Is my transaction confidential?

  • What is a Credit Services Organization (CSO) and Credit Access Business (CAB)?

  • How to get a loan with no credit?

  • What are your business hours?

  • Where are you located?

  • What is an Automated Clearing House (“ACH”) payment?

  • How do I change my bank information?

  • How do I change my password?

  • When I request to extend my Short-Term Loan, do I need to sign the Short-Term Loan agreement again?

  • Can I pay my Short-Term or Installment Loan off early?

  • What if I change my mind after taking out a loan?

  • How quick can I get another loan?

  • How long is my loan term?

  • How will I know if I’m pre-approved?

  • Can I extend or refinance my Loan?

  • How do I apply?

  • What is an Installment Loan?

  • What do I need to apply for a Payday or Installment loan?

  • Does Cash Factory USA abide by industry Best Practices?

  • How do I log in to my account if I’m a current customer?

  • What if I am late or don’t pay my Loan?

  • How much does it cost?

  • When will I receive the funds from my loan?

  • When will the payments be due?

  • Do you check my credit?

  • How much can I borrow?

  • What is a Short-Term Loan?

  • Cash Factory Glossary

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support@cashfactoryusa.com

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* Loan funding times and loan amounts are subject to eligibility. Not all applications are approved. Cash Factory USA is not a lender in all states and loan approvals and amounts are subject to qualification criteria and applicable state laws. If approved before 9am PT on a business day, funds are generally deposited via ACH the same day, or, if approved before 5:15pm PT, the next business day.  Some applications may require additional verification to qualify, which could delay funding. See Rates & Terms for your state or call us at 855-374-5626 for more details.

Cash Factory USA may use application information, loan history and various credit reports as part of their underwriting. TX residents: Cash Factory USA operates as a Credit Access Business, arranging a loan between you and a third party. CA residents: 2233 Paradise Road, LLC, d/b/a Cash Factory USA is licensed with the Department of Financial Protection and Innovation (DFPI), file no.: 100-4553. See Licenses & Registrations for additional information. Short-term loans are not intended to be long-term financial solutions. Customers with credit difficulties should seek credit counseling. A single payday advance is typically for two to four weeks. However, borrowers often use these loans over a period of months, which can be expensive.


2233 Paradise Road, LLC, d/b/a Cash Factory USA
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