COVID-19 Information

Thank you for trusting Cash Factory USA to help you with financial solutions to meet your needs. We are proud to be here for you.

As COVID-19 (coronavirus) spreads throughout the U.S. and around the world, we want you to rest assured that the health and safety of our customers and employees remains our highest priority. We continue to monitor the latest from the Centers from Disease Control and Prevention (CDC)

We want to share a few of the ways we are making sure we are here if you need us, and we extend our thoughts to anyone already affected by coronavirus.

We’re Here for You

  • Take care of yourself. Follow the CDC’s recommendations for common-sense prevention, including washing your hands frequently; staying home when sick; and avoiding touching your face, contact with sick people and attendance at large events.
  • We’re a phone call away. To make a payment or for any questions about our services, you can contact our Customer Service Team at 855-374-5626. We are also available to chat. Or you can visit your Account Home at Many of your service needs can be met there 24/7.
  • We are committed to working with you to manage your credit needs, including those resulting from the impact of coronavirus. If you have questions or need assistance, including with an existing loan, contact our Customer Service Team to discuss your options.
  • Be on your guard for loan scams. Unregulated operators and scammers look for opportunities to lure you with too-good-to-be-true services. Be suspicious about any requests for personal information by email, or demands for money to be wired or prepaid debit card information provided.

We are monitoring this situation; as we all work together to limit the spread of coronavirus. We thank you for visiting our website and choosing Cash Factory USA.